iCITA Vendor : : OmniDesk
iCITA Vendor Alliance partner, OmniDesk offers a powerful outsourced NOC service to help you meet the needs of your customers as you scale up your business. Fully white-labelled, OmniDesk is designed to be an extension of your business, offering additional skills or coverage to give you a cost-effective way to extend your managed services ability, while completely preserving and growing your brand.
OmniDesk can offer a custom suite of services, reactive or proactive, level 1 to level 3, utilising skilled local Australian staff. A comprehensive on-boarding process allows you to identify particular products, services, or individual clients that OmniDesk can best help you support.
With 24/7 access to specialists and guaranteed service levels, you can use OmniDesk to support your cloud services, infrastructure, servers, networks, desktops, helpdesk and anything else your business requires.